The Protection of Personal Information Act (“POPIA”) is effective 1 July 2021


About POPIA:

The Protection of your privacy and your guest’s privacy is very important to us. uBukwa is committed to complying with the Protection of Personal Information Act 4 of 2013 in relation to the processing of personal information.


POPIA requires that personal information is collected for a specific, explicitly defined and lawful purpose related to a function of activity of the responsible party.  You and Your guest’s personal information is processed for the short-term rental property, and the identification is forwarded through to Zimbali Welcome Centre Office for the guest’s access via biometric on our Resort for the duration of their short-term rental holiday stay.

As a guest to uBukwa Zimbali Guesthouse I acknowledge that myself and all additional guests that form part of this booking have consented to the clauses hereto contained on this webpage and are aware of the information required by Zimbali Coastal Resort (together the Estate) for access for the duration of our stay. By virtue of we providing our identity details and biometrics we have given consent to uBukwa Zimbali Guesthouse and as required these details will be passed onto Zimbali Estate's Home Owners Association, ZEMA, for further processing.


Purpose for ID's and Respective Personal Information: 

This identification information is to verify your guest’s identity to, inter alia, enable your guest/s to enter the Estate in line with our security policies and procedures and to manage and resolve any legal or commercial complaints or issues, including security practices.


Procedure for ID's and Respective Personal Information:

1. It is mandatory that for all guests booked with uBukwa Zimbali Guesthouse, that 7 days prior to CheckIN either IDs/Passport/Drivers Licence/Birth Certificates will be submitted for each guest, this includes children and infants.

2. On arrival (CheckIN day) NO ID NO Entry. Each guest will produce their ID/Passport or Drivers Licence for verification at Zimbali Welcome Centre offices. 

3. To protect the integrity and security of the information we hold, we may ask that you follow a defined access procedure, which may include steps to verify your identity.

4. We shall only retain and store your personal information for the period for which the information is required. 

CONSENT IN TERMS OF THE PROTECTION OF PERSONAL INFORMATION ACT, 2013 (“POPI”)

I acknowledge that uBukwa Zimbali Guesthouse (Collectively, “Users”) will collect my personal information and that of my family / friends / guest group , including but not limited to name(s), identity number(S) or passport number(s), birth date(s), age(s), photograph(s), email address(es), physical address(es),telephone number(s), vehicle registration(s), golf cart registration(s), correspondence which is private or confidential, biometric information (including, if applicable fingerprints and/or retinal scanning) and such other information as is reasonably required by us to engage with you and/or provide services to you or otherwise voluntary disclosed by you to us.

I acknowledge that the Users will use the Personal information for, inter alia, the following purposes: to verify your identity, to enable you to enter Zimbali Coastal Resort (together the Estate) and their facilities; to provide services to you; to undertake adequate security and monitoring measures, to comply with our legal and contractual obligations, including those recorded in our relevant governance documents and rules; to contact you with information relevant to you as a short term rental guest; to keep you informed about our activities and updates; to respond to any queries and requests, to manage and resolve any legal complaints or issues, to carry out planning and forecasting activities; otherwise for our legitimate interests or those of a third party, together, the ”Described Uses”

I consent to the Users processing the Personal Information, including but not limited to collecting, recording, organising, dissemination and making the Personal Information available, for the Described Uses.

I consent to the Users processing the Personal Information of any of my children.

I consent to the Users collecting the Personal Information directly from me, my family members and from any other source.

I consent to the Users, disclosing the Personal Information (depending on the circumstances) to the following categories of persons. Auditors, legal and other professional advisors who help the Users deliver their services; information technology and other Service Providers who help the Users run the Estate or otherwise manage or store the Personal Information; Government and law enforcement authorities; financial institutions and other third parties where disclosure is required by law or otherwise required to enable us to perform our services or to comply with our legal and contractual obligations; and to any other person with your consent to the disclosure.

I consent to the Users retaining records of the Personal Information for so long as the Users deem it necessary in their sole discretion.

I accept the contents of this Consent as adequate notification of the collection and processing of the Personal Information by the Users and consent to the Users failing to provide full notification in terms of section 18 of the Protection of Personal Information Act 4 of 2013, which consent is permitted in terms of section 18(4) of that Act.

I acknowledge that certain Personal Information of mine and that of the guests in our group may be automatically available to members and third parties in accordance with the Association’s PAIA Manual (including but not limited to personal information recorded in the Association’s members registrar). I acknowledge that the Association is accordingly under an obligation to make such information available upon request.

As a guest to uBukwa Zimbali Guesthouse I acknowledge that myself and all additional guests that form part of this booking have consented to the clauses hereto contained on this webpage and are aware of the information required by Zimbali Coastal Resort (together the Estate) for access for the duration of our stay. By virtue of we providing our identity details and biometrics we have given consent to uBukwa Zimbali Guesthouse and as required these details will be passed onto Zimbali Estate's Home Owners Association, ZEMA, for further processing.



Should you require any further information regarding the above, please do not hesitate to contact us on the numbers below.


Queries please contact VJ on 0825704690

uBukwa House Manager

www.zimbaliguesthouse.com

www.airbnb.com/h/zimbali

www.uBukwa.com

Email: zimbalirentals@gmail.com

Zimbali translates: Valley of Flowers

uBukwa translates: Valley of Views